Central Receiving
Central Receiving is working to provide the university community with unparalleled delivery services, utilizing our professional delivery team, new business processes and the OSU Shipment Tracking System. We can provide expedited same-day shipping, standard next-day shipping or specialized scheduled deliveries, as well as pickups for outgoing shipments.
MAY 2, 2024 OPERATIONS UPDATE
DELIVERY AND PICKUP SERVICE INFORMATION
Due to many of the buildings on campus being locked, delivery and pickup services may be interrupted. Please reach out to osums@osu.edu for guidance in obtaining your shipments from Central Receiving.
WORKDAY - Central Receiving
Ensure you are getting your deliveries quickly, to the correct location: Update your Deliver-to address in Workday
The new UPS ShipExec system will work during and after the transition to WorkDay.
PO Returns and Stores Inventory Returns are now required to be completed in Workday. A return authorization number should be included with each request. View the Supplier Return Job Aid.
Pickup requests for Toner Recycle, Gas Cylinder, and FedEx/UPS will continue to be submitted through the Central Receiving website.
Questions? Please email Central Receiving for assistance.
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Notes for pickup requests and Campus Mail drop boxes
- UPS & Mail pickup requests must be made by 3:00 pm for same day pickup.
- Pickups of more than 10 pieces or 100 lbs. may be scheduled as a bulk pickup for the next business day.
- Effective 11/21/22, UPS drop boxes have been removed from service across campus. Outgoing UPS, FedEx, Metered Mail, Campus Mail, and USPS may be placed inside the white Campus Mail drop boxes located conveniently across campus. Please note service times may have changed for individual drop boxes.
Services
Campus Mail Drop Boxes (Outgoing UPS, FedEx, Metered Mail, Campus Mail, and USPS)
In addition to providing full service to open buildings, Central Receiving is servicing the following drop boxes:
| Location | Type of Box |
| 660 Ackerman Road | OSU Box |
| 1590 North High Street - Lobby | OSU Box |
| 2050 Kenny Road | OSU Box |
2650 Kenny Road (Central Receiving) | OSU Box |
Biomedical Research Tower | OSU Box |
| Denney Hall | OSU Box |
| Doan Hall N129 | OSU Box |
| Dreese Labs | OSU Box |
| Fisher Hall | OSU Box |
| McCampbell Hall | OSU Box |
| Meiling Hall | OSU Box |
| Oxley Hall | OSU Box |
| Veterinary Hospital | OSU Box |
Shipment Tracking
Central Receiving now offers a solution to track the status of central campus deliveries for parcels and freight received at 2650 Kenny Road.
Access the OSU Shipment Tracking System
Please have your OSU Purchase Order Number and or UPS or FedEx tracking number ready.
Pickups and Returns
After submitting returns, please attach the form or the email confirmation to the package and leave the item so it is visible to the driver in the same location that is selected on the returns form. Please communicate to others in your department where the return is located in case you are not present when our driver arrives.
Outgoing UPS, FedEx and Freight Shipment: UPS/FedEx pickups are only for items that do not fit in an OSU drop box. Requests must be made by 3:00 pm for same day pick-up. Any pickup larger than 100 lbs. or more than 10 pieces, may be scheduled as a bulk pick-up, for the next business day.
PO Returns and Stores Inventory Returns are now required to be completed via Workday.
- For PO Returns, please refer to the Create Return to Supplier Job Aid for assistance.
- For Stores Returns, please refer to the Create Inventory Return Order Job Aid for assistance.
Incorrect or damaged orders
If you have received an order from a vendor and the order is not correct (the wrong product or incorrect quantity) or damaged, please contact the vendor directly for corrective actions.
FedEx Shipping
OSU FedEx Account Access Instructions
Before gaining access to the ShipExec system you must:
- Review the ShipExec User Guide
- Successfully complete the Shipping Final Assessment in BuckeyeLearn.
- Complete the FedEx Shipping Access Request Form
- Email the form to osums@osu.edu
Other Resources
UPS Shipping
UPS ShipExec Access Instructions
Before gaining access to the ShipExec system you must:
- Review the ShipExec User Guide
Successfully complete the Shipping Final Assessment in BuckeyeLearn.
Complete the UPS ShipExec Shipping Account Request Form.
Email the form to osums@osu.edu
Other Resources
- UPS ShipExec Thermal Printer Setup
- UPS Transit times by ZIP Code
- UPS Support
- Schedule a Pick-up: Scheduling a Pick-up by a Mail Services driver is only for items that do not fit in a OSU drop box. Requests must be made by 3:00 pm for same day pick-up. Any pickup larger than 100 lbs. or more than 10 pieces, may be scheduled as a bulk pick-up, for the next business day.
UPS Contacts
- General UPS questions/Tracking/Missing Packages/etc: 1-800-742-5877 (1-800-PICK-UPS)
- UPS Dry Ice and Hazardous Material Questions: 1-800-554-9964
- Order UPS Shipping Supplies
Central Delivery Points
Through collaboration, this project offers a streamlined delivery network that enhances safety, increases delivery capacity and provides dependable, secure service levels.
OPERATIONS UPDATE
As of FEBRUARY 14, 2024
DELIVERY AND PICKUP SERVICE INFORMATION
Central Receiving does not deliver United States Postal Service (USPS) parcels and mail.